CCR World Magazine

OnGuard, provider of credit management solutions, has seen an upsurge in North American client interest following the National Association of Credit Management’s (NACM) 2010 Credit Congress. In response to market demand it has added enhanced customer scoring technology to its core platform as a standard feature.

OnGuard’s innovative technology has allowed it to provide solutions and opportunities in complete alignment with the industry hot topics discussed and debated at the NACM Congress. On top of the delegates’ minds were issues surrounding a risk-based approach to credit management, customer scoring and interfacing with external credit rating agencies. OnGuard has taken a double edged approach to credit management, combining external information from traditional credit rating agencies with internally sourced qualitative information around payment behavioral analysis.

OnGuard’s forward-thinking software puts it in a prime position to meet the challenges facing their North American client and prospect base. By adding customer scoring as a standard feature clients will no longer have to opt-in to receive this capability and it will enable them to track customer scores automatically and much more efficiently.

Based in the Netherlands, OnGuard has furthered its commitment to the North American market by adding the American language as one of the standard languages available in the software and by providing extended support to US customers through its Global Support Network.

OnGuard is continually seeking to enhance the solutions it provides to clients. As Samuel Eisenmann, VP OnGuard USA Inc. states, ‘Our aim is to bring credit management into the heart of the organization – something we deem to be of the upmost importance in the post-crisis era and something we heard repeatedly at the NACM conference. We are thrilled to be first out of the starting block on this initiative to provide much enhanced customer scoring as standard. This dual-pronged technology will really assist companies in identifying where their key credit management risks lie. The key to mitigating the risk is to identify your bad debtor of tomorrow, and that is precisely what our technology can do.’